Terms of Service

By accessing or using AlignMe (the “App,” the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all Terms, do not use AlignMe. These Terms constitute a legally binding agreement between you and AlignMe LLC.

AlignMe is intended for users who are 18 years of age or older. By using AlignMe, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you may not use this Service. We do not knowingly collect personal information from individuals under 18. If we discover we have collected information from someone under 18, we will delete it immediately.

To access most AlignMe features you must create an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us immediately at support@myalignme.com if you suspect unauthorized access.

You agree to use AlignMe only for lawful purposes and in accordance with these Terms. You agree that you will not:

• Use AlignMe to harm, harass, stalk, or collect information about others without their explicit consent.
• Attempt to reverse-engineer, decompile, or extract AlignMe’s proprietary algorithms, frameworks, assessment items, or data.
• Use AlignMe to make clinical, medical, or employment decisions without appropriate professional consultation.
• Misrepresent AlignMe as a licensed clinical service, medical device, or crisis platform.
• Resell, sublicense, or commercially redistribute the Service without our written consent.

• Subscriptions are billed monthly or annually as selected at the time of purchase.
• Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.
• Payments are processed by Stripe. AlignMe does not store full payment card details.
• Prices, taxes, and applicable fees are displayed at checkout and may be revised on renewal with at least 30 days’ notice.

You may cancel your subscription at any time from your account settings. Access continues through the end of your current billing period. Refunds are available within 7 days of initial purchase if requested at support@myalignme.com. No refunds are issued after 7 days or for renewal charges unless required by applicable law. Lifetime access plans are non-refundable after 7 days of purchase.

AlignMe uses artificial intelligence to generate behavioral insights, AI Guide session responses, compatibility analyses, and other content. AI-generated content may be inaccurate, incomplete, or not applicable to your specific situation. AlignMe makes no warranty regarding the accuracy or reliability of AI-generated content. Do not rely on AI-generated content for important life decisions without consulting appropriate human professionals. AlignMe AI Guides are artificial-intelligence systems, not licensed therapists, psychologists, psychiatrists, counselors, social workers, or any other mental-health professional.

AlignMe is a behavioral intelligence and self-awareness platform for educational and personal-development purposes only. It is not a licensed therapy service, psychological assessment instrument, medical device, or crisis-intervention platform. Nothing in AlignMe constitutes medical advice or a clinical diagnosis.

If you are experiencing thoughts of self-harm, suicide, or any mental-health emergency, please immediately contact a licensed professional or emergency services:

• 988 Suicide & Crisis Lifeline — call or text 988 (24/7).
• Emergency services — call 911.
• Crisis Text Line — text HOME to 741741.

If AlignMe is used in any context involving employment decisions — including hiring, promotion, demotion, compensation, discipline, or termination — the following terms apply:

• AlignMe behavioral assessments have not been validated as predictors of job performance and must not be used as the sole or primary basis for any employment decision.
• Employers using AlignMe in hiring processes are solely responsible for compliance with all applicable employment laws including Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), the Genetic Information Nondiscrimination Act (GINA), and all applicable state and local employment laws.
• AlignMe makes no representation that its assessments are free from adverse impact on any protected class. Employers must conduct their own adverse-impact analysis before using AlignMe in employment decisions.
• AlignMe is supplemental behavioral context only and is not responsible for any employment decisions made by users or organizations using the Service.

AlignMe is not a HIPAA-covered entity and does not provide HIPAA-compliant data processing as a standard service. AlignMe must not be used to process, store, or transmit Protected Health Information (PHI) without a separately executed Business Associate Agreement (BAA).

Healthcare organizations, covered entities, and business associates subject to HIPAA may not use AlignMe’s standard service to process employee or patient PHI without an executed BAA. Enterprise clients requiring HIPAA-eligible service must contact support@myalignme.com to discuss available tiers.

AlignMe operates on the following sub-processors. None of these processors is, by inclusion in this list, granted access to PHI:

• Microsoft Azure — infrastructure (compute, database, storage, key vault, voice transcription)
• Anthropic — AI model inference (Claude API)
• Stripe — payment processing
• Resend — transactional email
• Typesense — search index
• Sentry — error monitoring

All AlignMe content including but not limited to the Signal type framework, RootType archetypes, MindMap profiles, assessment questions, AI response systems, branding, and all associated intellectual property are owned by AlignMe LLC and protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from AlignMe’s proprietary content without written permission. AlignMe is not affiliated with, endorsed by, or authorized by the Myers-Briggs Type Indicator (MBTI), the Enneagram Institute, or any other proprietary psychological assessment system.

You retain full ownership of any content you input into AlignMe including assessment responses, voice diary entries, AI Guide session content, journal entries, and check-ins. By using AlignMe you grant us a limited, non-exclusive, revocable license to process that content solely to provide and improve the Service to you. We do not sell your behavioral profile or personal content to third parties. You may revoke this license at any time by deleting your account; revocation does not affect lawful processing performed before deletion.

You may terminate your account at any time from your account settings. We may suspend or terminate your access if you breach these Terms, if continued service exposes us or other users to legal, safety, or security risk, or if required by law. On termination we will delete your account and associated data within 30 days of confirmation, subject to retention obligations described in our Privacy Policy. Sections that by their nature should survive (Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law) survive termination.

AlignMe is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or that results will be accurate for your specific situation. AlignMe’s behavioral assessments are not scientifically validated clinical instruments and are provided for educational and personal-development purposes only. To the maximum extent permitted by law, all implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed.

To the maximum extent permitted by applicable law, AlignMe LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Service, including without limitation loss of profits, data, goodwill, or other intangible losses. Our total aggregate liability to you shall not exceed the amount you paid to AlignMe in the twelve (12) months preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless AlignMe LLC, its officers, directors, employees, agents, and affiliates, from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party, including any intellectual-property or privacy right; or (d) any employment or clinical decision you or your organization make in reliance on AlignMe content. This indemnification obligation is governed by the laws of the State of Missouri and survives termination of these Terms.

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising from these Terms or your use of AlignMe shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with hearings conducted in Missouri or remotely. Class-action waiver: you agree to resolve disputes individually and not as part of any class or representative action. Notwithstanding the foregoing, either party may bring an individual claim in small-claims court where eligible.

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. The “Effective Date” at the top of this page indicates when the current version took effect. Your continued use of AlignMe after the effective date of the updated Terms constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

For questions about these Terms or to report a concern, contact AlignMe LLC at support@myalignme.com or visit myalignme.com.